Frontline Group
Frontline Group
Frontline Group

Customer Care

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How Having Great Customer Service Can Give You a Competitive Advantage
  • Frontline Group
  • Posted by Frontline Group
June 22, 2023
12 min read

How Having Great Customer Service Can Give You a Competitive Advantage

By Frontline Group June 22, 2023In today's highly competitive business landscape, providing...

Call Center Customer Care
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Using emotional intelligence in customer service
  • Frontline Group
  • Posted by Frontline Group
June 13, 2023
14 min read

Using emotional intelligence in customer service

By Frontline Group June 14, 2023In today's competitive business landscape, customer service...

Call Center Customer Care
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What to look for in a customer service partner
  • Frontline Group
  • Posted by Frontline Group
June 8, 2023
13 min read

What to look for in a customer service partner

By Frontline Group June 8, 2023In today's competitive business landscape, providing exceptional...

Call Center Customer Care
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Top 5 Duties of a Customer Service Representative
  • Frontline Group
  • Posted by Frontline Group
June 1, 2023
11 min read

Top 5 Duties of a Customer Service Representative

By Frontline Group June 1, 2023As a leading provider of inbound call...

Call Center Customer Care
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  • Frontline Group
  • Posted by Frontline Group
May 25, 2023
13 min read

How Good Customer Service Can Increase Customer Retention

By Frontline Group May 25, 2023Providing exceptional customer service is vital for...

Call Center Customer Care
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happy customer service strategy
  • Frontline Group
  • Posted by Frontline Group
September 19, 2022
13 min read

How Important is Customer Feedback to a Business?

By Frontline Group September 19, 2022Customer feedback is important in many ways....

Call Center Customer Care
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  • Frontline Group
  • Posted by Frontline Group
August 17, 2022
16 min read

Top 5 Call Center Tips for Optimizing Excellent Customer Support

By Frontline Group August 17, 2022 By Frontline Group August 17, 2022...

Call Center Customer Care
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How Technology brings better customer support
  • Frontline Group
  • Posted by Frontline Group
July 1, 2021
14 min read

Understanding How Technology Builds Stronger Customer Support

By Frontline Group July 1, 2021By Frontline Group July 1, 2021Customer service...

Call Center Customer Care
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