Customer Care Packages
Managing your contact center platform can be intimidating. But with the correct solution, it can function virtually anywhere!
4 hours per month
8 hours per month
25 hours per month
Lower Hourly Rate
Lowest Hourly Rate
24/7 availability for any case response
Looking for a custom package?
Tailored to your business, our solutions offer custom integrations and scalable planning. Let’s discuss optimizing your contact center for lasting improvement.
Add Additional Account Manager Support Hours
Need more hours with your Designated Account Manager each month? Let’s build a custom package together to ensure your contact center is receiving everything it needs.
Integrate your contact center with other systems
Enhance your contact center capabilities with our tailored integration option. Collaborate with us to seamlessly connect with systems like Salesforce, Pindrop, and Omilia, ensuring your team has the tools it needs for unparalleled customer experiences.
Seasonal scalability and expert planning
Unlock scalability with our customizable options. Collaborate with our experts to preplan for seasonal volume changes, determine the ideal number of ports/licenses, and seamlessly adapt your IVR for holidays, ensuring your contact center is always aligned with your evolving business needs.